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  as said above, the work ethic from contracted staff brought in is much lower.
  
  at one time the same cleaners were responsible for a ward, hence you knew who was not doing a good job.
  
  agencies have a large staff turnover and different people are always being assigned to a task.
  some cannot even speak english.
  
  roger
  i never knew that about the reasons for the failure of the transplant for jean.
  what a shocker, i understand that things have improved a lot since 2003, at least i hope so.

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