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    That's awful, Harry. If it were me, I would be writing to the Police Complaints Commission - Police inaction in instances such as this are inexcusable.

    The counter to all this is my own experience with our car insurance recently; elsewhere on the forum I've posted details of a hit and run that my wife was involved with recently. One phone call was all it took and everything else was dealt with smoothly and efficiently, exactly what you want from your insurers at a stressful time. For what it's worth, our car insurance is through Lloyds TSB, and I would recommend them to anyone.

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