The post you are reporting:
I think we've had a black box for about two years. It was a bit of a struggle to get it going. If I care to look it up I can give you the exact chronology but here's a condensed version.
Letter from DDC, we are to get a black box "in the next two weeks" hurrah!
No box.
I enquire as to where it has got to. Ah, been a delay.
Another letter, same as before, this time I have a sticky calendar showing me when it will be collected.
No box.
I enquire again. Should have had one apparently. I can collect one however.
I go to collect one. DDC in a state of chaos. Reception being rebuilt. I wait for half and hour. Sorry no boxes left, a queue jumper got the last one, they have some in Castle Street. Go there, wait for another half hour, get fed up go home.
Go down the following morning, join the queue waiting outside at 08.50. Collect my box. Yippee!
Put it out on due day, not collected. Ah, perhaps I've got the wrong date, but no it is right.
Two weeks later I put it out again. As it happens I am across the road when the SITA lorry drives past without stopping.
I email DDC. They tell me in blunt terms that it is a kerbside collection, and as my box wasn't on the kerb it wasn't collected.
I then wait and the next time that the lorry comes past and I photograph it. As the road is narrow the lorry has to mount the pavement. Clearly nothing can be left on the kerb.
I send picture to DDC showing that I can only leave the box (and my dustbin with which there has never been a problem) within my property boundary. I receive no reply but my box was collected next time.
Incidentaly, I did make a comment about queue jumping to Anne at reception when I first went to collect the box but the following day she denied speaking to me.
Terry