The post you are reporting:
Oh, wow, thanks Howard, I missed that.
The trouble is that no matter how good a place it is, or how good the food is (and it was good), if they have rubbish staff, or that staff has had no training, then the public will not be happy parting with their hard-earned cash.
Jasin had joined the Chamber of Commerce, who look after their members (?); DBS looked after its members - which I did, very conscientiously. Businesses need someone who will help promote them, work with them when/if difficulties occur.
I guess one of the main differences was that the Chamber would be re-active and I was pro-active, but to be honest I don't know anyone at the Chamber who would have been willing or able to offer this very important service.
The set-up needs looking at again.
Hope Vista Leisure do it properly.
Roger
