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  I would second that, but support entirely what Howard says: customer service hardly exists here any more, people chatting, sometimes with people on the other side of the shop; mumbling, cursory glances, barely a smile in some shops, basic good manners conspicuously absent. A nasty shopping environment. I appreciate the insecurity and poor rewards, but it really is basic courtesy we are talking about. Customer Care is the first point of contact with a company and matters.

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