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Speaking as a school escort there are strict guidelines we have to adhere to. Obviously we are not allowed to smack or otherwise touch a child who is misbehaving, but neither are we allowed to comfort or cuddle a child who is upset or feeling unwell. Personally I find getting the childs attention by eye contact and talking quietly to them usually works. Being in control of oneself gives out the message that you are calm and in control of any situation. I believe constraint should only be used if a child is endangering him/herself or endangering other children.
My personal opinion is that using unnecessary force on a child is tantamount to child abuse. The children I work with are very young and mostly disabled in one way or another but they could knock spots off a lot of their so called "normal" peers when it comes to behaviour.
With regard to older pupils I agree with Keith that there is a very fine line between what is and isn't allowed and because of fear of prosecution some kids are getting away with more and more bad behaviour. I feel very sorry for teachers who have worked and studied hard to get where they are only to be held back by fear of violence both in and out of school.
I don't know what the answer is but in this PC world of ours things don't look good.
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