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    I agree with Bern #38 and can provide personal evidence to support her assertion.

    I was once in Amsterdam with a couple of mates, taking in the sights as you do, when this clogged gentleman offered to give us all tissues and invited us inside his emporium. As none of us had a runny nose or were crying we declined his generous offer. But we were impressed with his "out of store" customer care.

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