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Sadly Dover has suffered for some time on the lack of shops, and its getting worse,
On the question of staff attitude, it is a shame when you see all to often that whilst being at a check out the girl/boy is preoccupied with talking where they were the night before, or unable to cope with simple situations.
This is often because of lack of training(I presume)
At the end of the day most people want to shop and get in and out as quickly as poss
Banks to can learn from this where many have closed front counters.
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