Reginald Barrington wrote:To a small number of businesses, but when have you heard of a new IT system running straight up without teething problems?
Never! Which was why, when UK customs computer systems were "at" Dover, we always elected to go first, reasoning that meant we'd get all the 24x7 assistance going since no-one could allow it to fail. Good policy actually, and I still recall with a chuckle being (falsely) accused of "denigrating the honourable profession of the British freight forwarder".
Personally, I suspect it's too early to tell; if things were already exceptionally bad, one of more of CoS, BPA, UKMPG, RHA, Logistics UK, PoD and Getlink would be squawking by now. Bottom-line, though, GVMS is unnecessary and, if it involves keying-in or verbally transferring long alphanumeric reference numbers, then it's prone to both keying errors and mis-hearing.