At present the Healthcare providers are non accountable. That is why you have such stupid decision making - I have seen the quality of those decision makers at first hand and am very unimpressed. They dont seem to understand the real needs of people but are in a constant struggle to get a hiher salary.
Last year when I spent some time in William Harvey ( having the wrong operation!) I saw nurses having to do things they didnt want to and admin systems that were patent nonsense. If only the manager could have spent a few days in an NHS bed then they would see the reality.
Sorry but the system is failing radically ( All of Lindas sisters are nurses ) and I dont know the answer - I have seen the french system from inside and that seems to work very well - but I understand that the government is wanting to copy the american system - which make hospitals only for emergencies and puts everything else out to private care - WE dont have that local support or beds - and we dont have the money to pay for it - as dont many poor americans....