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    It's just as irritating at the Severn Bridge - I go past there many times on the way to Ireland. This year, on the urgent way to see my sick Dad, who died in my arms when I got there, I arrived at the toll at the Severn and was told they do not take plastic, or Euros (which I had) unless it is the absolute correct amount, so I had to drive back to a town, go to a cashpoint, drive back to the Severn Toll and pay in the cash I had taken out.It added much more than an hour to my journey. The Toll operator had been unable to tell me where I could find a cashpoint (he spoke poor English and clearly had no idea where anything was) so it was luck, a calm head and the knowledge that I really needed to catch that ferry to see my Dad, that found me a cashpoint in time to catch the ferry, or I would have missed my Dad. How many people arrive there without cash or the exact amount of euros? How many people have missed their ferry because of it? How many people actually feel good about paying to get into Wales? I would gladly pay on the way back, given the discourtesy shown to me on the way in. An apology would be good, by the way, if anyone from Wales is reading this.

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