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So true Bern, it really is no coincidence that standards drop with outsourcing. Contracts have little effect when motivating workers, park keepers had an amazing effect (not just superficial) on the parks they kept. It also makes sense that the organisation between employer and employee is simpler than that between employer, contractor, and contracted employee and as a result more efficient. A number of years ago we contracted out the cleaning where I work, the mistake was soon realised and rectified.
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