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Thats a bit naughty there Bern.
Need to be careful about specifics when being critical of local businesses as often it is subjective and others may have the opposite experience. I know people who have had a very good experience 'inside' Steve's shop.
Better to promote good businesses and good service and be quiet about a bad experience with named local businesses (I think big nationals are up for digs though). There is an old saying, give someone a good service and 5 people will find out about it, a bad service and 100 people will hear about it. Life is tough for small local businesses lets try not to undermine them more when they might have just had an off-day.
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