Bob Whysman
- Registered: 23 Aug 2013
- Posts: 1,934
Do nothing and nothing happens.
Bob Whysman- Registered: 23 Aug 2013
- Posts: 1,934
.....’tis the season to lose your lolly........
Well spotted Jan. That dpd scam is doing the rounds again as are the scam landline ‘phone calls saying, ‘there has been some unusual activity on your bank account.’
I had one of these yesterday on my mobile, this was a first on my mobile, which I dealt with in the usual way as the call came from someone whose first language was not English.
As I have been doing more online shopping recently I have been checking charges on a daily basis as they arrived and they were up to date on Sunday.
But I decided to check anyway and was surprised to see that there had been 2 transactions totalling £500+ that were not mine.
I blocked my card online and then telephoned the bank and again found myself speaking to another foreign lady who proceeded to ask the usual security questions.
Nothing was asked that would compromise my account, but having a suspicious nature I said that I would curtail the call and use another telephone line, which I did.
Again I found myself talking to someone whose first language was not English who confirmed that my card was blocked. She asked the usual questions and said that they would query the amount of the transaction and then get back to me.
I explained that I wasn’t querying the amount but the whole transaction at which point she said ‘I need to cancel your card and transfer you to the fraud section.’
The lady’s accent on the fraud section was so broad that it was impossible to proceed with the call.
Being a persistent old sod I contacted the fraud department again and was able to
resolve the situation and upon checking today found that I had received credit for the full amount.
As my card had been used for a purchase from Next directory online GB I suspect that the address that the purchases were sent to could be easily obtained by the bank now.
Two important points on this come to mind:
1. What use is Verified by Visa if it is not in general use?
2. Why are some outfits still using foreign call centres whose staff are not always
easy to understand?
I am the sole user of my credit card. As I only enter my card details online in a secure browser, change passwords and pins regularly, can only suggest that some companies may be leaving themselves open to hackers and leaking our data.
Jan Higgins likes this
Do nothing and nothing happens.
Jan Higgins
- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,819
I have told my bank I will not accept any telephone calls from them after one where I could not understand them, so scammers waste their time trying to catch me out.
When I had fraudulent outgoing payment a few years ago I went into my local branch and let the lovely and helpful but unfortunate lady in there suffer the foreign voices and she sorted it out for me. She told me the fraudsters sometimes randomly pick numbers etc and hope they work.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Bob Whysman- Registered: 23 Aug 2013
- Posts: 1,934
Ref my post#23.
It looks like my card details were hacked on a ‘secure’ server (I always check as much as is possible).
It’s good to know that they have discovered the problem and alerted all their customers that may have been affected.
As a follow up I have informed my card provider too.
Jan Higgins likes this
Do nothing and nothing happens.
Weird Granny Slater
- Location: Dover
- Registered: 7 Jun 2017
- Posts: 3,008
There's also a current SMS scam. Text purporting to be from Halifax Bank will notify recipient that, e.g., a new payee has been added to your account, and invite you to click to confirm, which takes you to a spoof Halifax page, whereupon your log-in details will be harvested.
Brian Dixon likes this
'Pass the cow dung, my dropsy's killing me' - Heraclitus
Guest 4150- Registered: 25 Mar 2021
- Posts: 1
Don't click on any links
remember that, thanks
TheThinWhiteDuke- Registered: 7 Jul 2016
- Posts: 346
Had one today telling me to update my European Health Insurance Card thing. Mine doesn't expire until 2023 and is still valid 'til then according to what I've just read.
Didn't look too official. No .gov or nhswebsite or anything and had phone numbers given, which doesn't sound like the Govt to me.
Will check it out later.
If they ask you to pay for stuff that is meant to be free it's a scam.
Keith Sansum1
- Location: london
- Registered: 25 Aug 2010
- Posts: 23,865
So many scams about at mo
ALL POSTS ARE MY OWN PERSONAL VIEWS
Captain Haddock
- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 7,977
"We are living in very strange times, and they are likely to get a lot stranger before we bottom out"
Dr. Hunter S Thompson
Neil Moors- Registered: 3 Feb 2016
- Posts: 1,298
TheThinWhiteDuke wrote:Had one today telling me to update my European Health Insurance Card thing. Mine doesn't expire until 2023 and is still valid 'til then according to what I've just read.
Didn't look too official. No .gov or nhswebsite or anything and had phone numbers given, which doesn't sound like the Govt to me.
Will check it out later.
If they ask you to pay for stuff that is meant to be free it's a scam.
Hi TWD, your instinct is right. EHICs do not need updating; they run until they naturally expire, when they'll be replaced with a supposed GHIC.
As an aside, please also be aware of third party websites offering EHICs and other government documents that should be free, for a fee. Such companies often pay google to be the first result in the search engine, as an advert. It's a grey area of law where the small print will say that they are checking your documents for you, and making sure all is correct etc. All they are actually doing is applying for the item in question using your details, and charging you for the privilege!
TheThinWhiteDuke and ray hutstone like this
TheThinWhiteDuke- Registered: 7 Jul 2016
- Posts: 346
Neil Moors wrote:Hi TWD, your instinct is right. EHICs do not need updating; they run until they naturally expire, when they'll be replaced with a supposed GHIC.
As an aside, please also be aware of third party websites offering EHICs and other government documents that should be free, for a fee. Such companies often pay google to be the first result in the search engine, as an advert. It's a grey area of law where the small print will say that they are checking your documents for you, and making sure all is correct etc. All they are actually doing is applying for the item in question using your details, and charging you for the privilege!
Quite. I'd forgotten all about this tbh.
Bob Whysman- Registered: 23 Aug 2013
- Posts: 1,934
Be aware of a scam doing the rounds
I received another phishing e-Mail today purporting to have come from Barclays. It was very professionally put together with the logo and content indistinguishable from a Barclays e-Mail. My suspicions were aroused when they quoted the last 4 digits of my account which were incorrect and there was also a link, something that Barclays never put in an e-Mail.
I naturally forwarded it to Barclays fraud department.
Brian Dixon likes this
Do nothing and nothing happens.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,865
They don't give up either .
Our community centre had had a scam electricity company contact us for over a year even though we proved to them they are a scam and asked them in writing to stop pestering us !
And informed the company we are with!
But this scam company used our electricity company logo and it looked real
Until I checked it out
ALL POSTS ARE MY OWN PERSONAL VIEWS
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,819
This is a new one for me that managed to slip past my security system.
eciticbankchinabenefits@offensivelytolerant.com
¬ H! I have intended to place your name as the beneficiry of an overdue inheritane funds here in a china bank where I work as a banker. Also I want to invest part of this fund in your country under your supervision. Kindly get back to me for further details on the project of mutual benefit. Awaiting your response. Allocation Manager..
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,819
I have no idea if this is spam but it was immediately deleted....
You've received an encrypted Quarterly Report via SharePoint OneDrive.
Please copy the One-drive link below to your browser for review and login with your email to Authenticate.
Onedrive.live.com/embed?cid=17677D6473BC3299&resid=17677D6473BC3299%21106&authkey=AHDtKIiJbjbHENk&em=2
One place to easily store and share photos, videos, documents, and more - anywhere, on any device, free.
Thank you,
The Microsoft Office Team
© Microsoft 365 Family subcription unlocks premiun features in the Microsoft Family Safety app
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Button
- Location: Dover
- Registered: 22 Jul 2016
- Posts: 3,032
I don't think even Microsoft spell that badly!
Jan Higgins likes this
(Not my real name.)
Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,819
I admit as with any suspected spam I did not bother to read past the second line, but I agree the spelling is awful.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Jan Higgins- Location: Dover
- Registered: 5 Jul 2010
- Posts: 13,819
I had a phone call shortly after 8.00 this morning. An Indian type female voice supposedly from Microsoft who asked for me by name who then said I had been hacked, I said I did not deal with that sort of thing over the phone, she was aggressively insistent, the worrying thing was she had my address which I refused to confirm and put the phone down.
This just shows how easy it is to dupe people into innocently give out information without them realising, thank goodness my policy is never to discuss personal details over the phone unless I am 100% sure who I am dealing with.
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I try to be neutral and polite but it is hard and getting even more difficult at times.
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Captain Haddock- Location: Marlinspike Hall
- Registered: 8 Oct 2012
- Posts: 7,977
Letter to Editor of the FT:-
Sir,
Stefan Wagstyl writes (FT Money 18/12) that 'Richer people are more likely to fall prey to fraudsters'.
A famous (though possibly apocryphal) story is that Willie Sutton, an American career criminal of the Thirties, was asked by reporter Mitch Ohnstad why he robbed banks. According to Ohnstad, he replied, "Because that's where the money is".
Plus ça change
Yours faithfully
Bob Frost
"We are living in very strange times, and they are likely to get a lot stranger before we bottom out"
Dr. Hunter S Thompson
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,865
It's a daily thing
ALL POSTS ARE MY OWN PERSONAL VIEWS
