New Independent Chairman and Vice-Chairman elected for Port Users Group

The newly formed Port Users Group (PUG) has elected its first Independent Chairman and Vice-Chairman as the Port's determination to transform the way in which it listens and consults with its key customers and Port users takes a further step.

James Ryeland, Managing Director of Dover Cargo Terminal operator George Hammond PLC, is the new Chairman and he will be supported by Robert Hardy, General Manager of MOTIS Freight Services Agency. Port users from the Eastern and Western Docks, James and Robert represent two key businesses within the Port and therefore a strong voice for all users.

The PUG provides a valuable platform for port users to debate issues of mutual interest. The new roles will support Port users in establishing a meaningful and independent engagement with the Port on what really matters to them as customers.

James Ryeland said: "I am delighted to undertake this important new role on behalf of all Port users. Together with Robert, I fully intend for the PUG to become a forum that is greatly valued by all participants in strengthening and nurturing positive relationships with the Port."

Reflecting the breadth of Port interests as well as the Port's desire for inclusive discussion, the PUG consists of ferry operators, cruise lines, the cargo terminal operator, sister ports, tenants, other local port users, cleaning and security contractors, freight agents, emergency services, trade associations and relevant government agencies.

Robert Hardy added: "I look forward to supporting James in establishing the PUG as a vital tool in working towards a collective voice for Port users and a partnership for mutual success."

Tim Waggott, Chief Executive, Port of Dover, added: "The election of James and Robert is a clear sign of our commitment to open, trusting and meaningful dialogue with all of our Port users as we work together in becoming the best port in the world."