howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
please note that the above will closed from the 9th to the 26th april in order for them to install self service equipment.
doesn't bode well for the staff.
Guest 698- Registered: 28 May 2010
- Posts: 8,664
Hope the customer experience does not deteriorate the way it did at the major supermarkets when they did the same.
I'm an optimist. But I'm an optimist who takes my raincoat - Harold Wilson
Guest 640- Registered: 21 Apr 2007
- Posts: 7,819
Hmmm looks like this could be the cuts in action...it reminds me of the recent Labour Group press releases a short while back which hinted LOUDLY that Paul Watkins will have to make cuts to the Museum, to the Library and so on...denied by PaulW as I remember.
A number of council emplyees have already been offered redundancy at the Council offices as I understand it...so more to come.
Saves money...but where are these people to get jobs? They wont get jobs is the short answer but will end up claiming from the state. So, in the grand scheme of things, it wont result in much cost saving for David Cameron's government but it may save the local Council some money.
Overall its just shifting deckchairs on the Titanic.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
the library is run by k.c.c. the museum by d.d.c.
they will have to keep the more experienced staff, researchers need asistance in tracing stuff.
Guest 655- Registered: 13 Mar 2008
- Posts: 10,247
It has to be done PaulB - the public sector is bloated and must be trimmed back. The burden placed on the private sector is too big for a healthy economy.
No doubt a lot of the reduced jobs can be by 'natural wastage' rather than redundancy, I certainly hope so, no-one likes the idea of people being made redundant.
Remember - a job created in the public sector is at the cost of a job lost in the private sector.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,860
ALL POSTS ARE MY OWN PERSONAL VIEWS
Guest 694- Registered: 22 Mar 2010
- Posts: 778
hmm.. i must say i use Faversham and find that there are people standing about not doing a lot but then people say that about me! See me sitting in the window and i am sorting out bucketloads frantically on the laptop and the phone as wlel!!
Guest 655- Registered: 13 Mar 2008
- Posts: 10,247
No theory here Keith and neither is it a matter of 'best' or 'no good'. look at the most simple financial fact that everyone should be able to understand.
The only income the public sector gets is from the profits and taxes gained from the private sector. Taxes paid by public sector employees is re-cycled money within the public sector, not new money. Indeed that is true of what you might call the secondary public sector, nominally private forms that get all or a large part of their revenue from the public sector.
The whole point is that currently the public sector (including secondary p.s.) comprises 53% of the UK GDP being supported by 47% that is the private secotor.
Imagine that as an upside down pyramid - can you imagine a more unstable structure?
Public spending at this level is simply not supportable. That does mean we must reduce employment in the public sector and do everything we can to boost the profit making and wealth producing private sector.
Guest 675- Registered: 30 Jun 2008
- Posts: 1,610
However, less jobs, less spending. Less spending, less profits.
Politics, it seems to me, for years, or all too long, has been concerned with right or left instead of right or wrong.
Richard Armour
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
the problem is growth, without that there are no jobs for dumped public sector workers to jump into.
george got his last growth prediction wrong, will he be right this time?
unemployment is slowly rising and will no doubt accelerate when the jobs cuts kick in.
this means less money being spent in shops, pubs, restaurants et al meaning that private sector companies will not be in a position to employ new staff.
Guest 655- Registered: 13 Mar 2008
- Posts: 10,247
Public spending is a brake on growth.
Imagine carrying a weight heavier than yourself, how far can you go? How fast can you move? - that is what public spending is to the private sector, a dead weight.
To get growth you have to reduce that weight and the more you do the better the private sector can do.
I said it before, a job in the public sector is at the cost of another job in the private secor.
We all depend on the private sector, including the public sector.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
i don't see the argument of a public sector job cancelling one out in the private sector.
we know that public sector jobs are going and any casual visit to a supermarket(massive employers) will see self service check outs expanding at the eventual loss of jobs in the private sector.
Guest 655- Registered: 13 Mar 2008
- Posts: 10,247
All public sector jobs are paid for by the private sector ultimately, no-one else Howard.
Pile loads of extra costs through tax, rules and red tape on the private sector something has to give and that is growth and less growth means fewer jobs. Simple. Public sector is totally dependant on the private sector being able to generate the wealth that pays for it.
Why on earth do people not realise why it seems that foreigners are buying up British businesses? Why is it that Europe and other western countries are falling behind the new thrusting Asian economies? They do not have the massive costs of government that bedevil western businesses.
If we want to compete and to reverse our relative decline then we need to cut public spending to under 30% of GDP.
No! There is more to service delivery than profit and loss.
My view has morphed a bit in recent times because I now have a business to run as well as other stuff, but being a businesswoman does not blind me to the need for personal services in some areas - in fact the opposite is true. I am more keenly aware than ever of the need for the personal touch in service delivery, the things that make a service valuable to people and worth a second visit. Withdrawing people from the front line is a recipe for disaster and loss - unless the strategic aim is to discourage use of libraries - and that is always a possibility - this would be an error of judgement.
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
interesting that you say that bern about personal services.
i have now given up on my favourite food shop, sainsbury's in folkestone.
the reason i shopped there was mainly because of the pleasant demeanour of the check out people.
first they installed one self service till now there is 3 with just one actual till with a person on it.
i refuse to go along with a company that is blatantly getting shot of staff for no reason other than pleasing their shareholders.
I can only agree, Howard. And the more people who vote with their feet and wallets the better.One of the first, and last, things we learned when I was management training was about customer care and personal service. But it doesn't take a genius or an education to know about that!!
Guest 645- Registered: 12 Mar 2008
- Posts: 4,463
Bern
Maybe we should turn it into a peoples library,hold a referendum but on a serious note there are some services which are invaluable and can't be judged by profit and loss and do exactly want they say on the tin povide a service.
Marek
I think therefore I am (not a Tory supporter)
Guest 641- Registered: 12 Mar 2008
- Posts: 2,335
I visit the library at least twice a week and wondered what the improvements were, it's a crying shame that the library will have a self service position. What next, swipe your books on a scanner if overdrawn an automatic gate comes down blocking your exit or will the library automatically deduct said fine from your bank account
howard mcsweeney1- Location: Dover
- Registered: 12 Mar 2008
- Posts: 62,352
good point barry, how will fines be paid?
don't know about the new reception, a lot of mess but not much happening.
i don't see why they have to close for over two weeks just to change a system either.
Keith Sansum1- Location: london
- Registered: 25 Aug 2010
- Posts: 23,860
BERN
You are correct dont use the places if you dontr get the service
thats why iv not brought express for years
ALL POSTS ARE MY OWN PERSONAL VIEWS